Covid-19 Informations
Dear guests,
We have demonstrated that safe holidays during the pandemic are possible when observing clear rules. It is in this spirit that we warmly welcome you to enjoy carefree days with us. Welcome!
Our provisions for your wellness holiday are:
- We will maintain a warm relationship but at a distance
- The entire team will wear a protective mask and gloves*
- Hotel guests must wear a protective mask whenever the safety distance of 1 metre is not possible *
- You can enjoy your breakfast in buffet style. At the buffet hotel guests must wear a protective mask*.
During the summer months dinner will be served outside in our garden in buffet style respecting the safety distance. Sometimes dinner will be served in our restaurant. - You can use our outdoor pool respecting the safety distance of 1 metre*.
- Because of the actual safety measures for Covid19 our fitness area is out of work.
The access to our finnish sauna and the turkish steam bath at the moment is limited and you have to be in the posess of the Super Green Pass (vaccinated or recovered). Please ask for the reservation at the front desk. - In the hotel there will be a number of hand disinfection stations
- At your arrival, all the surfaces in your room will be disinfected
- We will even more pay attention to a good ventilation of the premises
- Door handles, all kinds of surfaces and buttons are constantly disinfected
*depending on legal regulations.
Due to the uncertain development, our measures are continuously adapted to the decisions of the government.
Online check-in
To avvoid waiting time at the reception we recomend you to make the online check-in before arrival.
If Italy get's high risk zone again we give you SECURITY: possibility of cancellation free of charge until 8 days before arrival
The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to give you the possibility to change or cancel your reservation without any cancellation fee up to 8 days before arrival. If you cancel your reservation after the 8th day before arrival the cancellation fee is about 70% of the agreed total price, minus the already paid deposit (30%) for booking confirmation.
No show
If the booked room hasn’t been taken by the guest without any cancellation the guest has to pay 70% of the agreed total price. The agreed price is that one for accommodation, fare and other service. If you cancel only a part of the booked beds so the percentage refers only on the cancelled beds.
Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)
Travel insurance: Our experience shows that despite you are now looking forward to your holiday unexpected things can cross your plans. To avoid anger and unnecessary costs we recommend protecting yourself against cancellation or termination as well as rescue costs (including helicopter) with the Reisestorno Schutz travel insurance.
Though still existing pandemic status the European Travel Insurance covers in case of Corona illness since May 29 th 2020. More detailled information on this courtesy you will find here.
For any questions please contact our reception at info@teutschhaus.it or +39 0471 817139
Date of last update: January 28, 2022
