Teutschhaus – Historic Hotel on South Tyrolean Wine Road

Withdrawal information for the online purchase of vouchers

Right of withdrawal
If you purchase a voucher as a consumer via our website or our online voucher shop, you generally have the right to withdraw from the contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which the contract is concluded.

 

To exercise your right of withdrawal, you must inform us
Hotel Teutschhaus
Piazza San Martino, 7
39040 Cortina sulla strada del Vino (BZ)
Italy
e-mail: info@teutschhaus.it
Tel. +39 0471 817139


by means of an unequivocal written statement (e.g. by e-mail) of your decision to withdraw from this contract.
You may use this model withdrawal form for this purpose:

Model withdrawal form
However, use of the form is not mandatory.

You may also exercise your right of withdrawal using the online withdrawal function provided on our website. https://www.teutschhaus.it/en/rooms-info/vouchers.html
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you in connection with the withdrawn contract without undue delay and no later than 14 days from the day on which we receive notification of your withdrawal. We will generally use the same means of payment for the reimbursement as you used for the original transaction, unless expressly agreed otherwise.

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